ASSISTANT MANAGER
The Dog Stop is seeking a Hardworking, Organized, and Self-Motivated Assistant
Manager. Must be enthusiastic with extensive retail, customer service, and
management experience. Knowledge of the dog care industry is a requirement. We
require a positive attitude, outgoing personality, dedication to providing an
unparalleled experience for our clientele, and of course the Love of Dogs is a
must.
OVERVIEW:
Work Schedule: Full-Time
Salary: Competitive
LOCATION:
9132 West Broad Street, Henrico, Virginia 23294
TELEPHONE NUMBER:
(804) 716-9735
HIRING OFFICIAL:
Kelley Mc Intyre
DUTIES:
You will serve as the Assistant Manager to the General Manager for The Dog Stop
West Broad Street Location.
RESPONSIBILITIES:
You will be responsible for maintaining accountability and safety for a team of up
to 20 employees and all of our canine guests! We are a fast-paced business, and the
candidate should be prepared to spend the entire shift on his/her feet. Multi-tasking
and maintaining organization skills in a busy environment is a requirement.
Primary functions include but are not limited to:
Ensuring the Safety of the customer dogs
Meeting Sales Goals
Upholding and setting the example for our company values
Overseeing training and developing of team members
Creating and overseeing the maintenance of store social media presence
Maintaining and monitoring store merchandise products
Overseeing Inventory and Supply Chain Management
Providing the highest level of customer service to our clients, including
managing any customer complaints made in person, on the phone, via email
or social media, and through our online customer satisfaction rating system.
Invoice customer purchases accurately, as well as monitor accountability of
team in the store
Provide client tours.
Manage client database and corresponding filing.
Plan and participate in community events.
Follow the health and safety policies regarding the dogs and the team
members.
All employees must adhere to all The Dog Stop Policies and Procedures.
QUALIFICATIONS:
Successful candidates must have a genuine affinity for dogs; they are the nucleus
of our business! We prefer candidates with the following attributes:
Minimum of two years of direct Management or Supervisory role work
experience of a team of 5 or more employees
Minimum of two years of experience in retail and customer service
Proficiency in Microsoft Office including Excel.
Strong verbal communication skills and the ability to train and develop team
members
Ability to demonstrate strong customer service skills.
Able to work flexible work shifts, including weekends.
Reliable transportation is a Requirement.
JOB BOARD: https://the-dog-stop-franchising.prismhr-
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